UE cannot download an AVI-file. SABnzbd can. Why?

dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

Hello

I use Windows-10 & the (newest) UE and SABnzbd to download files with a NZB-file.
Please see attachment.

SABnzbd has no problem.
UE downloaded only the small SRT-file and it could not download the AVI-file.
Why?

I have configured the Antivirusprograms ESET from testing both usenet-download-folders.
Thank you.
Attachments
nzb.zip
(7.47 KiB) Downloaded 588 times
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by alex »

Do you have the same servers configured?

I see it was DCMA removed e.g. on Astraweb.

Otherwise it seems being downloaded ok and it is recoverable, what errors do you see there?
download3.png
download3.png (24.51 KiB) Viewed 14888 times
download2.png
download2.png (14.88 KiB) Viewed 14888 times
download.png
download.png (66.28 KiB) Viewed 14888 times
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

Hello

SABnzbd & UE have the same primary server (Easynews) and the same backup-server (Astranews).
I use primarily UE.
I use SABnzbd only when UE has problem ... to compare download-results.

At the end of the download process SABnzbd's download-folder looks like this:
---------------------------------------------------------------------------------------
Datenträger in Laufwerk E: ist Volume
Volumeseriennummer: 3677-BE3D

Verzeichnis von E:\Download\SABnzbd\complete\Perry.Mason.S01E13.The.Case.Of.The.Moth-Eaten.Mink.DVDRip.XviD-EPiC.1

02.09.2016 16:11 <DIR> .
02.09.2016 16:11 <DIR> ..
02.09.2016 16:10 385.184 epic-perry113-sample-sample.vol00+1.par2
02.09.2016 16:11 8.142.848 epic-perry113-sample.avi
02.09.2016 16:08 104.141 epic-perry113-sample.srs
02.09.2016 16:08 33 epic-perry113-subs.sfv
02.09.2016 16:10 11.328 epic-perry113.nfo
02.09.2016 16:10 700 epic-perry113.sfv
02.09.2016 16:10 121.995 epic-perry113.srr
02.09.2016 16:10 410.396 epic-perry113.vol00+01.par2
02.09.2016 16:10 1.615.056 epic-perry113.vol03+04.par2
12.06.2007 22:07 366.432.256 perry.mason.s01e13.the.case.of.the.moth-eaten.mink.dvdrip.xvid-epic.avi
12.06.2007 22:13 82.450 perry.mason.s01e13.the.case.of.the.moth-eaten.mink.dvdrip.xvid-epic.srt
11 Datei(en), 377.306.387 Bytes
2 Verzeichnis(se), 311.779.381.248 Bytes frei
AVI & SRT files are present. <<<<<<<<<<<<<<<<<<<<<<<<<<<<<

At the end of the download process UE's download-folder looks like this:
--------------------------------------------------------------------------------
Datenträger in Laufwerk G: ist My Book
Volumeseriennummer: CA0A-BC13

Verzeichnis von G:\_No-XXX\UE\Downloads\Film\PM1

03.09.2016 10:29 <DIR> .
03.09.2016 10:29 <DIR> ..
03.09.2016 10:12 1.116 epic-perry113-sample-sample.par2
03.09.2016 10:12 385.184 epic-perry113-sample-sample.vol00+1.par2
03.09.2016 10:12 770.268 epic-perry113-sample-sample.vol01+2.par2
03.09.2016 10:12 1.539.420 epic-perry113-sample-sample.vol03+4.par2
03.09.2016 10:12 1.923.488 epic-perry113-sample-sample.vol07+5.par2
03.09.2016 10:12 20.485 epic-perry113-subs.rar
03.09.2016 10:12 33 epic-perry113-subs.sfv
03.09.2016 10:14 26.328 epic-perry113.par2
8 Datei(en), 4.666.322 Bytes
2 Verzeichnis(se), 254.129.299.456 Bytes frei
AVI & SRT files are NOT present. <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

And the UE's Import-pane looks like this. See picture in the attachment.
On the left-side of the Import-pane .. what does the red question-mark on the green-square mean?
Thank you.
Attachments
2016-09-03 10_17_32-47 items selected - [Import_].jpg
2016-09-03 10_17_32-47 items selected - [Import_].jpg (117.24 KiB) Viewed 14886 times
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by alex »

What is the error message in the tasks menu->task manager? - click on the the red question sign tab, see my last attachment.
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

I don't see any "error message" ... see below.
Why cannot "my" UE recover ...?
Thank you.
Attachments
Task Manager.jpg
Task Manager.jpg (126.76 KiB) Viewed 14882 times
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

The files are "missing" ... see below.
But .. why?
SABnzbd in my computer has received those files.
I don't understand. Can you? Thnx.
Attachments
Task Manager - Unpack.jpg
Task Manager - Unpack.jpg (86.84 KiB) Viewed 14881 times
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

Task Manager - unpack - missings files
Attachments
Task Manager - Unpack2.jpg
Task Manager - Unpack2.jpg (143.85 KiB) Viewed 14881 times
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by alex »

The error is encircled red, if you expand the column you should see it.

Are you using the latest version 4.9.7? Sometimes it is able to get more repair blocks out of corrupted or deficient par2 files.
Task Manager.jpg
Task Manager.jpg (42.98 KiB) Viewed 14880 times
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

Hello

My UE is v4.9.7 (64 bit).
It's licensed to me.

The error is "DMCA Removed" at Astraweb.... see below.
BTW ... so I "learn" to use UE's TaskManager-panes ... without understanding ... ;-)

My question is .. from whom (server) did "my" SABnzbd receive the data? .. and why?
From Easynews? :(

What can I do to remove this discrepancy between UE and SABnzbd? Thnx.
Attachments
Task Manager.jpg
Task Manager.jpg (197.4 KiB) Viewed 14876 times
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by alex »

I'm not sure why split files are missing.

Try to uncheck auto unrar, join and repair.

Delete or clear respective files from the unpack pane.

Then download&save again.

Do you see something like that?
untitled.PNG
untitled.PNG (83.36 KiB) Viewed 14872 times
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

Hello

I unchecked the 3 autatomatic join/rar/repair ... but it did not changed anything to the download process!
I don't see the data (that will be joined) at all. Why??

I experimented with SABnzbd with Easynews/Astraweb servers.
I want to see what data came from them.
I saw how the data was coming in.
The data from Easynews is irreparable. I can see that the data is junk/irregular.
The data from Astraweb is "good".

SABnzbd - download with Astranews server:
Download successful. <<<<<<<<<<<<<<<<<<<
Datenträger in Laufwerk E: ist Volume
Volumeseriennummer: 3677-BE3D
Verzeichnis von E:\Download\SABnzbd\complete\Perry.Mason.S01E13.The.Case.Of.The.Moth-Eaten.Mink.DVDRip.XviD-EPiC.3
05.09.2016 16:34 <DIR> .
05.09.2016 16:34 <DIR> ..
05.09.2016 16:32 8.142.848 epic-perry113-sample.avi
05.09.2016 16:32 104.141 epic-perry113-sample.srs
05.09.2016 16:32 33 epic-perry113-subs.sfv
05.09.2016 16:34 11.328 epic-perry113.nfo
05.09.2016 16:34 700 epic-perry113.sfv
05.09.2016 16:34 121.995 epic-perry113.srr
12.06.2007 22:07 366.432.256 perry.mason.s01e13.the.case.of.the.moth-eaten.mink.dvdrip.xvid-epic.avi
12.06.2007 22:13 82.450 perry.mason.s01e13.the.case.of.the.moth-eaten.mink.dvdrip.xvid-epic.srt
8 Datei(en), 374.895.751 Bytes
2 Verzeichnis(se), 311.135.621.120 Bytes frei

---

SABnzbd - download with Easynews server:
Error message: Repair failed, not enough repair blocks (536 short) <<<<<<<<<<<<<<<<<<<<<<<
=================================================================
Verzeichnis von E:\Download\SABnzbd\incomplete\Perry.Mason.S01E13.The.Case.Of.The.1
05.09.2016 16:44 <DIR> .
05.09.2016 16:44 <DIR> ..
05.09.2016 16:42 1.116 epic-perry113-sample-sample.par2
05.09.2016 16:44 385.184 epic-perry113-sample-sample.vol00+1.par2
05.09.2016 16:44 770.268 epic-perry113-sample-sample.vol01+2.par2
05.09.2016 16:44 1.539.420 epic-perry113-sample-sample.vol03+4.par2
05.09.2016 16:44 1.923.488 epic-perry113-sample-sample.vol07+5.par2
05.09.2016 16:42 768.000 epic-perry113-sample.avi
05.09.2016 16:42 20.485 epic-perry113-subs.rar
05.09.2016 16:42 33 epic-perry113-subs.sfv
05.09.2016 16:42 6.552.000 epic-perry113.001
05.09.2016 16:42 6.144.000 epic-perry113.002
05.09.2016 16:42 6.912.000 epic-perry113.003
05.09.2016 16:42 3.072.000 epic-perry113.004
05.09.2016 16:42 3.840.000 epic-perry113.005
05.09.2016 16:42 5.016.000 epic-perry113.006
05.09.2016 16:42 8.448.000 epic-perry113.007
05.09.2016 16:43 6.144.000 epic-perry113.008
05.09.2016 16:43 5.016.000 epic-perry113.009
05.09.2016 16:43 5.016.000 epic-perry113.010
05.09.2016 16:43 6.912.000 epic-perry113.011
05.09.2016 16:43 3.840.000 epic-perry113.012
05.09.2016 16:43 4.608.000 epic-perry113.013
05.09.2016 16:43 4.248.000 epic-perry113.014
05.09.2016 16:43 5.016.000 epic-perry113.015
05.09.2016 16:43 4.248.000 epic-perry113.016
05.09.2016 16:43 5.376.000 epic-perry113.017
05.09.2016 16:43 7.680.000 epic-perry113.018
05.09.2016 16:43 3.840.000 epic-perry113.019
05.09.2016 16:43 5.376.000 epic-perry113.020
05.09.2016 16:43 5.784.000 epic-perry113.021
05.09.2016 16:43 2.712.000 epic-perry113.022
05.09.2016 16:43 6.912.000 epic-perry113.023
05.09.2016 16:43 5.376.000 epic-perry113.024
05.09.2016 16:43 4.608.000 epic-perry113.025
05.09.2016 16:42 26.328 epic-perry113.par2
05.09.2016 16:44 1.536.000 epic-perry113.vol03+04.par2
05.09.2016 16:44 873.556 epic-perry113.vol07+08.par2
05.09.2016 16:44 2.304.000 epic-perry113.vol15+16.par2
05.09.2016 16:44 6.912.000 epic-perry113.vol31+32.par2
05.09.2016 16:44 6.912.000 epic-perry113.vol63+36.par2
05.09.2016 16:44 <DIR> __ADMIN__
39 Datei(en), 156.667.878 Bytes
3 Verzeichnis(se), 311.135.621.120 Bytes frei
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by alex »

What I meant to uncheck those options temporarily, so we can see what is in the unpack pane when the download&save complete.

You can also use a different save directory, just clear old files from the unpack pane before invoking download&save so not to clog the view.
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

Hello

Eureka! The problem is solved.
No missing data. No question mark. See below.
The AVI & SRT files are there.

I've changed the connection parameters to Astraweb (servername, portnr., SSL etc.)

Can you ask your friend at Astraweb .. what the difference concerning data between normal connection and a special one?
Thank you.
Attachments
2016-09-06 09_43_00-Usenet Explorer - [Import_].jpg
2016-09-06 09_43_00-Usenet Explorer - [Import_].jpg (112.3 KiB) Viewed 14862 times
dxcarnadi
Posts: 73
Joined: Sat Aug 23, 2014 12:09 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by dxcarnadi »

Hello

Although with SSL-Astraweb-server .. UE cannot download an AVI-file (via NZB-file).
Error message: "No Such Article"
The AVI-file is not recoverable. See below.
Please see attachments.

3 other newsreaders (SABnzbd, NewsBin-Pro & Unzbin) have downloaded the AVI-file successfully.
See below.

I've repeated the downloading a few times.
The failure and the successes are not by chance.

Which problem does UE's server-connection have? TimeOut?
Can somebody help me?
Thank you.

UE: incomplete downloaded files
===
Verzeichnis von G:\UE\Downloads\Film\PM11d
06.09.2016 14:05 <DIR> .
06.09.2016 14:05 <DIR> ..
06.09.2016 14:03 1.160 aaf-perry.mason.s01e11-sample-sample.par2
06.09.2016 14:03 385.228 aaf-perry.mason.s01e11-sample-sample.vol00+1.par2
06.09.2016 14:03 8.689.664 aaf-perry.mason.s01e11-sample.avi
06.09.2016 14:03 111.174 aaf-perry.mason.s01e11-sample.srs
06.09.2016 14:03 11.062 aaf-perry.mason.s01e11-xvid.nfo
06.09.2016 14:03 16.712 aaf-perry.mason.s01e11-xvid.par2
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r01
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r02
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r03
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r04
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r05
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r07
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r08
06.09.2016 14:03 15.000.000 aaf-perry.mason.s01e11-xvid.r09
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.r10
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.r11
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.r13
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.r15
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.r18
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.r19
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.r21
06.09.2016 14:04 7.100.556 aaf-perry.mason.s01e11-xvid.r23
06.09.2016 14:04 15.000.000 aaf-perry.mason.s01e11-xvid.rar
06.09.2016 14:04 1.050 aaf-perry.mason.s01e11-xvid.sfv
06.09.2016 14:04 127.149 aaf-perry.mason.s01e11-xvid.srr
06.09.2016 14:04 784.780 aaf-perry.mason.s01e11-xvid.vol00+01.par2
06.09.2016 14:04 1.569.460 aaf-perry.mason.s01e11-xvid.vol01+02.par2
06.09.2016 14:04 3.122.208 aaf-perry.mason.s01e11-xvid.vol03+04.par2
06.09.2016 14:05 6.211.092 aaf-perry.mason.s01e11-xvid.vol07+08.par2
06.09.2016 14:05 12.372.248 aaf-perry.mason.s01e11-xvid.vol15+16.par2
30 Datei(en), 280.503.543 Bytes
2 Verzeichnis(se), 297.053.753.344 Bytes frei

Unzbin: complete downloaded files
======
Verzeichnis von E:\Download\SABnzbd\complete\Perry.Mason.S01E11.DVDRip.XviD-aAF.2
06.09.2016 16:33 <DIR> .
06.09.2016 16:33 <DIR> ..
06.09.2016 16:33 8.689.664 aaf-perry.mason.s01e11-sample.avi
06.09.2016 16:32 111.174 aaf-perry.mason.s01e11-sample.srs
06.09.2016 16:33 11.062 aaf-perry.mason.s01e11-xvid.nfo
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r00
06.09.2016 16:31 15.000.000 aaf-perry.mason.s01e11-xvid.r01
06.09.2016 16:31 15.000.000 aaf-perry.mason.s01e11-xvid.r02
06.09.2016 16:31 15.000.000 aaf-perry.mason.s01e11-xvid.r03
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r04
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r05
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r06
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r07
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r08
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r09
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r10
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r11
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r12
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r13
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r14
06.09.2016 16:32 15.000.000 aaf-perry.mason.s01e11-xvid.r15
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r16
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r17
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r18
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r19
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r20
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r21
06.09.2016 16:33 15.000.000 aaf-perry.mason.s01e11-xvid.r22
06.09.2016 16:33 7.100.556 aaf-perry.mason.s01e11-xvid.r23
06.09.2016 16:31 15.000.000 aaf-perry.mason.s01e11-xvid.rar
06.09.2016 16:33 1.050 aaf-perry.mason.s01e11-xvid.sfv
06.09.2016 16:32 127.149 aaf-perry.mason.s01e11-xvid.srr
30 Datei(en), 376.040.655 Bytes
2 Verzeichnis(se), 308.345.380.864 Bytes frei
Attachments
2.UE - servers-properties.jpg
2.UE - servers-properties.jpg (57.7 KiB) Viewed 14855 times
1.UE - task manager - no such article.jpg
1.UE - task manager - no such article.jpg (162.02 KiB) Viewed 14855 times
0.NZB-PM11.zip
(7.31 KiB) Downloaded 602 times
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Re: UE cannot download an AVI-file. SABnzbd can. Why?

Post by alex »

Can you make a screenshot with the unpack pane status column fully visible, so we can see how many data blocks, how many recovery blocks etc.

This "Missing" status was strange, it shouldn't be there.

If you see "Missing" and you see the files on the disk try to load them manually, using the Add submenu in the context menu of the unpack pane. If the par2 set becomes recoverable then we would look what caused the files to become "Missing".
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