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 Post subject: Search failed (7) Error communicating with the server
PostPosted: Sun Oct 20, 2013 12:04 pm 

Joined: Thu May 29, 2003 3:52 pm
Posts: 16
I am getting this. I have had it before but recently it has happened more often.

Is this something to do with the search servers? What does the number in brackets mean?

The message wording leads me to think that the problem is at my end. So I've reset the search configuration, turned off my firewall and virus checker but I still get it.

If this is a server problem then could you replace the message with something like "Search server(s) not responding" so it lets the user know it isn't their own configuration.

Cheers


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 Post subject: Re: Search failed (7) Error communicating with the server
PostPosted: Tue Oct 22, 2013 12:57 am 

Joined: Thu Feb 27, 2003 5:57 pm
Posts: 4373
do you see other numbers or it is always (7), if not what other numbers it shows?

i could check then if there is a correlation.


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 Post subject: Re: Search failed (7) Error communicating with the server
PostPosted: Tue Oct 22, 2013 6:43 am 

Joined: Thu May 29, 2003 3:52 pm
Posts: 16
I've just done some searchers in succession. The numbers were: 9, 8, 5, 9, 5, 8, 6, 9, 6, 7

Are these the numbers of the search servers?


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 Post subject: Re: Search failed (7) Error communicating with the server
PostPosted: Wed Oct 23, 2013 7:22 pm 

Joined: Thu Feb 27, 2003 5:57 pm
Posts: 4373
It is one location but more than one computer, unlikely to be a search service computer issue. Try to reboot the router, check if there is any change. I've reset the search count to see if there is any significant difference between the locations.


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 Post subject: Re: Search failed (7) Error communicating with the server
PostPosted: Mon Oct 28, 2013 2:11 pm 

Joined: Thu May 29, 2003 3:52 pm
Posts: 16
I've rebooted the router.

I get the same problem. Server numbers were: 9,9,6,9,9,5


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 Post subject: Re: Search failed (7) Error communicating with the server
PostPosted: Wed Oct 30, 2013 3:43 am 

Joined: Thu Feb 27, 2003 5:57 pm
Posts: 4373
I've checked, I reset counter 152 hours ago. The difference is 42, it might be you are the only one who is affected.

I'll send you pm how to ping, maybe you'll see occational timeouts.

Update: The problem was edit menu->properties->tasks, read xpat timeout which is employed by UE for search service as well was changed by the user from the default to only few seconds, so it was just timeout because of the too low setting.


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