Submitted as per request from Alex

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Garfield
Posts: 3
Joined: Mon Aug 29, 2005 6:33 pm

Submitted as per request from Alex

Post by Garfield »

TO: Alex:

OK, as per your request.

I am a registered user of NewsPro. I am unable to download the list of NewsGroups from any server, either the free servers or my paid provider.

I used the trial version till that expired, and I did delete and remove that entire directory before I loaded up this registered version, now the registered version does not work for me.

PLEASE HELP
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Post by alex »

it might be your firewall, check newspro permissions in the firewall definitions, if so you should see also error like 'connection refused' or 'dns error' in tasks menu->task manager->(relevant) 'errors' pane.
Garfield
Posts: 3
Joined: Mon Aug 29, 2005 6:33 pm

Post by Garfield »

alex wrote:it might be your firewall, check newspro permissions in the firewall definitions, if so you should see also error like 'connection refused' or 'dns error' in tasks menu->task manager->(relevant) 'errors' pane.
Nope, I disabeled firewall, I use Norton Firewall
alex
Posts: 4514
Joined: Thu Feb 27, 2003 5:57 pm

Post by alex »

do you see any errors in tasks menu->task manager?

if it is getting newsgroup list - the errors pane next to the right of the newsgroup list pane.
Garfield
Posts: 3
Joined: Mon Aug 29, 2005 6:33 pm

Post by Garfield »

Thank you. Problem resolved.

Alex does good work.
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