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Search failed (6) License eligibility period has expired?

Posted: Tue Jun 30, 2015 2:48 am
by tomhock
My license renewed about two weeks ago, but the search server is telling me I'm out of bounds.

Re: Search failed (6) License eligibility period has expired

Posted: Tue Jun 30, 2015 7:45 am
by kaise1
Here the same problem...

Re: Search failed (6) License eligibility period has expired

Posted: Tue Jun 30, 2015 9:08 am
by alex
It should work now.

I switched temporariliy to old computers because of new server relocation, they were out of sync.

I didn't plan to use them, just on another new server motherboard and maybe more was fried when attempting to upgrade CPU.

Re: Search failed (6) License eligibility period has expired

Posted: Tue Jun 30, 2015 11:21 am
by tomhock
Back in business -- thanks.

Re: Search failed (6) License eligibility period has expired

Posted: Fri Jul 31, 2015 9:35 am
by EJC
My license renewed last month, but now I get this message: Search failed (12) Your license eligibility period has ended. Purchasing a new license is needed to regain search service access.

Re: Search failed (6) License eligibility period has expired

Posted: Fri Jul 31, 2015 9:52 am
by alex
Check now, I've just engaged the second new server, it was down for a month for parts replacement, I now resynchronized all servers manually.

Thanks for notifying me fast.

Re: Search failed (6) License eligibility period has expired

Posted: Fri Jul 31, 2015 10:33 am
by EJC
It's working again, thanks!