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Search service - Connection unexpectedly closed by the serve

Posted: Sun Oct 15, 2023 9:46 pm
by thekays
The search service started returning the error "Connection unexpectedly closed by the Server" starting about 5 minutes ago. This happens when doing a search, or when I attempt to import the results from an earlier search. It was working fine until about 5 minutes ago. Restarting the program yields the same error when it comes back up.

Re: Search service - Connection unexpectedly closed by the s

Posted: Mon Oct 16, 2023 5:36 am
by alex
It works now, why periods of inactivity are so long is not clear yet, it should be several seconds, but I also saw it longer on monitor couple of times, maybe around 5-7 minutes, it comes back by itself. From what I observed such outages are infrequent.

One server is currently running on starlink, need to wait until the direct ethernet connection is installed between the starlink router and the network router in one to two weeks to exclude a router which works as wireless repeater as the cause.

Update: the direct ethernet cable has been installed, as to this particular issue it appears to be resolved.

Re: Search service - Connection unexpectedly closed by the serve

Posted: Sat Mar 23, 2024 3:33 pm
by thekays
This problem is back, now more frequently. It has happened to me every day for the past 4 days. It will give this error for a while, then work properly. How long does it stay broken? I don't know, it seems random. But it is longer than 15 minutes at a time now.
Search Failed (22)

Re: Search service - Connection unexpectedly closed by the serve

Posted: Sat Mar 23, 2024 3:55 pm
by alex
The starlink server is being moved, it was supposed to be several minutes, but it took longer and I've just switched the configuration to the remaining server. When the starlink server is working the 22 error is normal for several seconds once in a while, but from what I experienced rare enough.

Re: Search service - Connection unexpectedly closed by the serve

Posted: Sat Mar 23, 2024 4:34 pm
by thekays
It is working again now. It was down for about 40 minutes. In the future when this happens I will just go do something else for an hour and come back to it. Thanks for the reply!

Re: Search service - Connection unexpectedly closed by the serve

Posted: Sun Mar 24, 2024 12:53 am
by alex
Search is back to full retention, I'll double check the starlink server is set up properly for restart, since it doesn't have public IP address and rdp to it is not straightforward.