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Search service is down

Posted: Sun May 14, 2023 5:20 am
by worrall
UE is returning the following error for any attempted search:

"Search failed on all servers (configuration ok)
Cannot find server or DNS error

Tested the search service dynamic DNS records and they are not resolving.

Please fix.

Thanks

Re: Search service is down

Posted: Mon May 15, 2023 1:52 pm
by robbie47
Same today. Still no fix......Alex are you travelling?
worrall wrote:UE is returning the following error for any attempted search:

"Search failed on all servers (configuration ok)
Cannot find server or DNS error

Tested the search service dynamic DNS records and they are not resolving.

Please fix.

Thanks

Re: Search service is down

Posted: Tue May 16, 2023 7:49 pm
by worrall
Search is still down. Alex?

Re: Search service is down

Posted: Thu May 18, 2023 6:45 am
by TechTeacher314
"UE is returning the following error for any attempted search:

"Search failed on all servers (configuration ok)
Cannot find server or DNS error

Tested the search service dynamic DNS records and they are not resolving."

Still down. Any word on what's going on?

Jim

Re: Search service is down

Posted: Fri Jun 09, 2023 3:38 pm
by stevendm
Still down. Please fix.

Re: Search service is down

Posted: Sat Jun 10, 2023 10:15 am
by alex
Is it working currently?

What is the error? The search appears to be running here. Did you try to reset the search configuration in edit menu->properties->search/import?

One server was down on Friday I think, but I adjusted the configuration and it was running on one server for about 12 hours.

Re: Search service is down

Posted: Sat Jun 10, 2023 8:03 pm
by thekays
Search service is still down. I reset the search configuration.. restared UE and received:

Search service configuration has been update
(Triggered after...)

Entered a search, and after a long wait, received:

Search Failed (20)
A connection attempt failed because the connected party
did not properly respond after a period of time

Re: Search service is down

Posted: Sat Jun 10, 2023 8:34 pm
by alex
it should work now, the internet on one location went down, i switched to another server.

Re: Search service is down

Posted: Sat Jun 10, 2023 8:43 pm
by thekays
That got it! It's working now.