Page 1 of 1

Unable to export to NZB file after key renewal

Posted: Mon Aug 14, 2023 8:24 am
by robbie47
Hello,

After renewal of my registration key, I can perform search fine as always, but when I want to export a finding to an NZB file I can a error message telling me that I need to renew my key. Exporting to NZB is blocked.
Anyone with a similar problem and a solution for this?

UsenetExplorer version I use is the latest 5.8.2.

Thanks,
Rob

Re: Unable to export to NZB file after key renewal

Posted: Mon Aug 14, 2023 10:49 am
by alex
As email changed, maybe it is still the old key active, try to reenter the latest key, it works fine here.

Re: Unable to export to NZB file after key renewal

Posted: Mon Aug 14, 2023 6:23 pm
by robbie47
The problem is resolved.
My name was changed corresponding the new key.
I wasn't aware the name was changed so I only updated the new provided key.
By updating both it was OK.

Re: Unable to export to NZB file after key renewal

Posted: Wed Aug 16, 2023 4:40 am
by alex
The name is not used and can be any, just there is a name checksum in the key, so if to enter not the same name a registration error message box will result.